Andrea, thanks for reaching out! My name is Fadua and I'll be helping you today.
I went ahead and cancelled your subscription. You will no longer be receiving automatic charges or packages from us.
I also had a chance to look up your order and was able to successfully have that cancelled before it shipped. I’ve processed a refund of $58, which includes the $19.00 shipping charges, back to your payment method. You should see the funds reflected in your account within 3–5 business days.
As a reminder, we send emails 3 days in advance to notify you of any upcoming automatic subscription orders. Please be sure to make any updates or changes to your subscriptions 24 hours before the next order processes. You are always welcome to manage your active/inactive subscription account here. For more information about how to manage your subscription services, feel free to check out these articles.
Please let me know what other questions you have or how else I can help. Have a great rest of your day!
My best,
Fadua