I’m frustrated and disappointed with both the product and the subscription service I received from your company. I ordered two of the Creatine packs, hoping they would be beneficial based on the marketing and endorsements. However, after just four days of using the product, I had to stop because it caused severe constipation and digestive discomfort — something I was not expecting from a product positioned as supportive of women’s health.

I understand your return policy states that opened products cannot be returned, but I still have one unopened, completely sealed box, and frankly, it’s frustrating that I can’t return or get any kind of refund or partial compensation for it. It’s sitting here completely unused, and I’m left with a product I can’t consume and money wasted.

To make matters worse, canceling my subscription has been a nightmare. The process is confusing, not user-friendly, and feels intentionally difficult — almost like a tactic to prevent people from canceling. I shouldn’t have to jump through hoops or contact support multiple times just to stop recurring charges for a product I can’t even use.

At the very least, I’m asking for a refund for the unopened box or a partial refund for the order. I didn’t sign up to be stuck with something that made me feel worse and a subscription I had to fight to cancel.

Please make this right. I’m incredibly disappointed with the overall experience.