Ask me anything about your helpdesk data here...
Stats for:
This week
Leaderboard
Medal
Agent
TTR (Sec)
Resolutions
Rylan Wood
1
Esther Howard
2
Jenny Wilson
3
4
Cody Fisher
5
Taylor Davis (You)
Your Performance
Active Hours
3.7%
vs. yesterday
15 hr
Resolutions
156
4%
Peak Performance
Pacific Time
10am-2pm
Internal Search
Current Knowledge Base
Company Website
Upload New File
Search information
Ask for Help
Jellyfish
Channels
general support
technical queries
billing & payments
product team
requests
reports
escalations
managers
paid customers
#customer-support
Add Channels
Taylor Davis
11:03
This customer is a platinum member, is saying he got a damaged item. Can I get an override?
Message
Project-team