Summary: Olivia grace requested a return for both the creatine and collagen, expressing dissatisfaction with the gritty texture of both the creatine and collagen products. She would also like to cancel both the subscriptions. \n\n Transcript: \n\n Assistant:\tAll the information that we provide is intended for educational purposes only, and is not meant to substitute the advice of a physician.\nThese statements have not been evaluated by the food and drug administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.We may monitor or retain your chat for quality assurance and training purposes. By proceeding, you agree to our Terms of Service & Privacy Notice.\n\nUser:\tStart Chat\n\nUser:\tForm Submission\n\t\tName: Olivia grace \n\t\tEmail:oliviagrace17750@gmail.com \n\nAssistant:\tHey! I'm Sam, your AI guide for all things Momentous! I'm always learning, and can help you out with many questions about our products, or completing tasks to help manage your orders and shipments!\n\t\tHow can I help you today?\n\nUser:\tRequest a return\n\nUser:\tForm Submission\n\t\tOrdernumber: TE1253166\n\nAssistant:\tOne moment while I pull up your order...\n\nAssistant:\tThank you—I've located your order!\n\nUser:\tForm Submission\n\t\tHowcanwehelp: Both the creatine and collagen are gritty/grainy. I do not like the texture of these products at all and want to cancel my subscriptions. I have a few friends that take a different brand and theirs aren't gritty. I will be trying a different brand. I would like to return both the collagen and the creatine. Thank you!